Privacy Policy
Veltalenhet Akademiet is committed to protecting your privacy. This policy explains how we collect, use, disclose, and protect your personal information when you use our online platform and services.
We are Veltalenhet Akademiet, a professional training and development company providing public speaking courses, presentation skills workshops, communication coaching, voice training, corporate communication seminars, individual coaching sessions, and online public speaking modules. We are located at 55 Torggata, Oslo, Viken, 0183, Norway. We are the data controller responsible for processing your personal data in connection with this service.
Information We Collect
We collect personal data that you provide directly to us when you register for courses, sign up for workshops, request information, or interact with our service. This may include:
Identification data such as your name.
Contact information such as your email address and phone number.
Billing and payment information necessary for processing transactions (though specific payment details may be handled by third-party processors).
Information related to your professional background or communication goals you share with us.
Any other information you choose to provide when communicating with us.
We also collect information automatically as you use our site, including:
Information about your device and browser.
Usage data such as pages viewed, links clicked, and the time spent on our site.
IP address and location data derived from it.
How We Use Your Information
We use the information we collect for various purposes, including:
To provide, operate, and maintain our services.
To process your registrations and manage your participation in courses and workshops.
To communicate with you, including responding to your inquiries, providing support, and sending you information related to the services you have registered for.
To process transactions and send you related information, including invoices and confirmation.
To improve, personalize, and expand our services and online platform.
To understand and analyze how you use our service.
To develop new products, services, features, and functionality.
To detect and prevent fraud and other illegal activities.
For compliance with legal obligations.
Legal Basis for Processing (GDPR)
Our legal basis for collecting and using the personal information described in this policy depends on the specific context in which we collect it:
Performance of a contract: When we need to process your information to fulfill our obligations under a contract with you (e.g., providing access to a course you registered for).
Your consent: When you have given us clear consent to process your personal data for a specific purpose. You have the right to withdraw your consent at any time.
Legal obligation: When processing is necessary to comply with applicable laws or regulations.
Legitimate interests: When processing is necessary for our legitimate interests or those of a third party, provided that these interests are not overridden by your fundamental rights and freedoms (e.g., improving our services, preventing fraud, communicating with you about services).
Data Retention
We retain your personal information only for as long as is necessary for the purposes set out in this policy, to fulfill the services you have requested, or as required by law. When we no longer need your information, we will securely delete or anonymize it.
Disclosure of Your Information
We may share your personal information with trusted third-party service providers who perform services on our behalf, such as payment processing, data hosting, analytics, and customer support. These service providers are contractually bound to protect your information and use it only for the purposes for which it was disclosed.
We may also disclose your information:
In response to lawful requests by public authorities, including to meet national security or law enforcement requirements.
To comply with a legal obligation.
To protect and defend the rights or property of Veltalenhet Akademiet.
To prevent or investigate possible wrongdoing in connection with the service.
To protect the personal safety of users of the service or the public.
We do not sell or rent your personal information to third parties for their marketing purposes.
Data Security
We have implemented appropriate technical and organizational security measures designed to protect your personal data from accidental loss, unauthorized access, alteration, or disclosure. However, no internet transmission or electronic storage method is 100% secure, and we cannot guarantee absolute security.
Your Data Protection Rights (GDPR)
Under GDPR, you have certain rights regarding your personal data:
The right to access: You have the right to request copies of your personal data.
The right to rectification: You have the right to request that we correct any information you believe is inaccurate or complete information you believe is incomplete.
The right to erasure: You have the right to request that we erase your personal data, under certain conditions.
The right to restrict processing: You have the right to request that we restrict the processing of your personal data, under certain conditions.
The right to object to processing: You have the right to object to our processing of your personal data, under certain conditions.
The right to data portability: You have the right to request that we transfer the data that we have collected to another organization, or directly to you, under certain conditions.
To exercise any of these rights, please contact us using the details provided below.
Cookies and Tracking Technologies
We may use cookies and similar tracking technologies to track the activity on our service and hold certain information. Cookies are files with a small amount of data which may include an anonymous unique identifier. Cookies are sent to your browser from a website and stored on your device. We may also use other tracking technologies to collect and track information and to improve and analyze our service.
You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our service.
Children's Privacy
Our service is not intended for individuals under the age of 16. We do not knowingly collect personally identifiable information from anyone under the age of 16. If you are a parent or guardian and you are aware that your child has provided us with personal data, please contact us. If we become aware that we have collected personal data from a child without verification of parental consent, we take steps to remove that information from our servers.
Changes to This Privacy Policy
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page. We encourage you to review this Privacy Policy periodically for any changes.
Contact Us
If you have any questions about this Privacy Policy, please contact us by mail at:
Veltalenhet Akademiet
55 Torggata
Oslo, Viken, 0183
Norway